Windscreen Repair &
Replacement
Windscreen Repair
NOVUS Glass repairs are a highly effective alternative to replacing damaged windscreens – they are also far less costly and better for the environment as most windscreens today are not recycled but end up in landfills.
Since inventing Windscreen Repair in 1972, NOVUS Glass have carried out more than 25 million repairs in over 40 countries worldwide.
Stated simply, NOVUS Glass repairs are accomplished by injecting a specially formulated resin into the damaged area. The resin is then cured and polished to restore structural strength and clarity to the glass. All NOVUS Glass repairs are carried out to WOF/COF Standards and come with a Certificate of Compliance as well as the trusted nationwide NOVUS Glass Guarantee.
Repair Guarantee
NOVUS Glass guarantee its repairs will not crack further and will pass WOF/COF inspections for as long as you own the vehicle. Should the repair extend or not pass a WOF/COF, simply contact your local NOVUS Glass dealer who will assess the repair and discuss the options with you. Should the glass not be repairable, your local NOVUS Glass branch will replace your windscreen and deduct the repair price from the total.
Windscreen Replacement
We take your safety seriously
For generations, autoglass was relatively inexpensive, uncomplicated and easy to install.
Today’s windscreen is one of the Key Safety Features in your vehicle providing up to 70% of the Structural Strength necessary to support the roof in a Roll-Over Accident. It also provides the shield, against which Lifesaving Airbags Deploy.
The windscreen will only perform these functions if the adhesive that bonds it is strong enough and correctly applied. NOVUS Glass utilise S.R.P. adhesive and have exclusive rights to S.R.P. in N.Z. NOVUS Glass technicians are thoroughly trained and committed to keeping pace with the complexities of the modern vehicle.
With SRP TOTALSEAL adhesives, you know you’ll get fast and safe drive-way
Replacement Guarantee
NOVUS Glass guarantee its replacements against (a) water leaks resulting from replacement (b) manufacturing faults in the glass (c) faulty workmanship.
The NOVUS Glass guarantee does not cover body defects, rust or faulty rubber seals and mouldings.
NOVUS Glass guarantee its repairs will not crack further and will pass WOF/COF inspections for as long as you own the vehicle.
Recycling ♻️
“REPAIR FIRST – REPLACE WHEN NECESSARY”
Every year Hundreds of Thousands of Windscreens end up in Landfills across New Zealand. Every windscreen that is repaired is one less that pollutes our beautiful country.
Not only does NOVUS Glass boast the highest repair ratio of any company in the world, it has also partnered with 5R Solutions in Christchurch and together are pioneering the recycling of windscreens in New Zealand.
Allowable Damage
WINDSCREENS CAN BE REPAIRED IF THE DAMAGE IS NO LARGER THAN
How to assess whether your chip or crack is in the Critical Vision Area of your windscreen. The location and type of damage may have an affect on whether your windscreen can be safely repaired.
Get In Touch To Book Your Windscreen Repair or Replacement
More Detailed Information
NOVUS Glass have a full-time Research and Development Department to ensure NOVUS Glass repair technology is kept up to date and maintained at the appropriate standards for each country.
Repair Guarantee
NOVUS Glass Guarantee its repair will not crack further and will pass WOF/COF inspections for as long as you own the vehicle. Should the repair extend and not be repairable by NOVUS Glass, NOVUS Glass will replace your windscreen and deduct the repair price from the total.
NOVUS Glass Guarantee its replacements against (a) water leaks resulting from replacement (b) manufacturing faults in the glass (c) faulty workmanship.
The Guarantee does not cover body defects,rust or faulty rubber seals and mouldings.
Testimonials
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Great helpful staff, super friendly, very efficient, and do all the insurance paperwork effortlessly.
Kenneth Sturgess
March 12, 2024Excellent service, listened to what the problem was, found out that they had a replacement windscreen for my car, booked me in for the next day and then told us that all that they than required was the claim number from the insurance company which we promptly got and gave them.
Noel Jackson
March 12, 2024Quick and reliable people, managed the insurance part seamlessly.
Dipin P
February 19, 2024 -
Novus glass Penrose have some of the best customer service I have come across. Fast and helpful on email and extremely helpful and professional in person. They are definitely experts and very efficient and customer focussed. I would highly recommend. Thank you.
Rebecca
February 15, 2024Good service, and responded quickly to a small query on the job done.
Mike Keech
January 16, 2024Very happy with their service and can do attitude. Kept me informed throughout the process.
Roshyn Lyons
January 9, 2024 -
Windscreen change through insurance. Very efficient and friendly staff.
Kirsty Gray
January 9, 2024Intially tried booking online, it said I couldn't come in for days.... Rang reception, she fitted me in quickly and efficiently. The Irish(or Scottish) guy fixing the chip explained the workings beautifully and even cleaned my filthy windows and hey presto I was out of there, job sorted. The best service, it's a very rare thing these days! Thanks Novus team.
didee evans
December 23, 2023Big thank you to the Novus team for the prompt and efficient help! On the 28th day of November, I experienced a broke in my car. I was very distressed and frustrated. I am very grateful to the Novus team for arranging the window glass for my car and fixing it on the same day. It was such a huge help and relief after this horrible experience with the burglars.
Natalia Nesterova
December 23, 2023 -
Cannot be happier! We dropped off the van after business hour (contactlessly) and the windscreen replacement was done at 10am next day! Wow. Seamless process and great efficiency! Thanks you for getting us back at work so quick and easily!
Kenneth Leung
December 23, 2023excellent service, friendly efficient , they go out of their way to help which is very refreshing, i had dealings with about 4 staff member all of the very friendly and helpful what a great team thanks
m s
December 23, 2023Best staff, best service in Auckland! Always look after me.
Ben Hogan
December 23, 2023