Windscreen Repair &
Replacement

Trust NOVUS Glass, the Inventor of Windscreen Repair

Windscreen Repair

NOVUS Glass repairs are a highly effective alternative to replacing damaged windscreens – they are also far less costly and better for the environment as most windscreens today are not recycled but end up in landfills.

Since inventing Windscreen Repair in 1972, NOVUS Glass have carried out more than 25 million repairs in over 40 countries worldwide.

Stated simply, NOVUS Glass repairs are accomplished by injecting a specially formulated resin into the damaged area. The resin is then cured and polished to restore structural strength and clarity to the glass. All NOVUS Glass repairs are carried out to WOF/COF Standards and come with a Certificate of Compliance as well as the trusted nationwide NOVUS Glass Guarantee.

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Repair Guarantee

NOVUS Glass guarantee its repairs will not crack further and will pass WOF/COF inspections for as long as you own the vehicle. Should the repair extend or not pass a WOF/COF, simply contact your local NOVUS Glass dealer who will assess the repair and discuss the options with you. Should the glass not be repairable, your local NOVUS Glass branch will replace your windscreen and deduct the repair price from the total.

Windscreen Replacement

We take your safety seriously

For generations, autoglass was relatively inexpensive, uncomplicated and easy to install.
Today’s windscreen is one of the Key Safety Features in your vehicle providing up to 70% of the Structural Strength necessary to support the roof in a Roll-Over Accident. It also provides the shield, against which Lifesaving Airbags Deploy.

The windscreen will only perform these functions if the adhesive that bonds it is strong enough and correctly applied. NOVUS Glass utilise S.R.P. adhesive and have exclusive rights to S.R.P. in N.Z. NOVUS Glass technicians are thoroughly trained and committed to keeping pace with the complexities of the modern vehicle.

With SRP TOTALSEAL adhesives, you know you’ll get fast and safe drive-way

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Replacement Guarantee

NOVUS Glass guarantee its replacements against (a) water leaks resulting from replacement (b) manufacturing faults in the glass (c) faulty workmanship.
The NOVUS Glass guarantee does not cover body defects, rust or faulty rubber seals and mouldings.

NOVUS Glass guarantee its repairs will not crack further and will pass WOF/COF inspections for as long as you own the vehicle.

Recycling ♻️

“REPAIR FIRST – REPLACE WHEN NECESSARY”

Every year Hundreds of Thousands of Windscreens end up in Landfills across New Zealand. Every windscreen that is repaired is one less that pollutes our beautiful country.

Not only does NOVUS Glass boast the highest repair ratio of any company in the world, it has also partnered with 5R Solutions in Christchurch and together are pioneering the recycling of windscreens in New Zealand.

Allowable Damage

WINDSCREENS CAN BE REPAIRED IF THE DAMAGE IS NO LARGER THAN

How to assess whether your chip or crack is in the Critical Vision Area of your windscreen. The location and type of damage may have an affect on whether your windscreen can be safely repaired.

Get In Touch To Book Your Windscreen Repair or Replacement

    More Detailed Information

    NOVUS Glass have a full-time Research and Development Department to ensure NOVUS Glass repair technology is kept up to date and maintained at the appropriate standards for each country.

    Windscreen Repair Technical
    Windscreen Replacement Technical

    Repair Guarantee

    NOVUS Glass Guarantee its repair will not crack further and will pass WOF/COF inspections for as long as you own the vehicle. Should the repair extend and not be repairable by NOVUS Glass, NOVUS Glass will replace your windscreen and deduct the repair price from the total.

    NOVUS Glass Guarantee its replacements against (a) water leaks resulting from replacement (b) manufacturing faults in the glass (c) faulty workmanship.

    The Guarantee does not cover body defects,rust or faulty rubber seals and mouldings.

    Testimonials

    • Novus glass Penrose have some of the best customer service I have come across. Fast and helpful on email and extremely helpful and professional in person. They are definitely experts and very efficient and customer focussed. I would highly recommend. Thank you.

      thumb Rebecca
      February 15, 2024

      Good service, and responded quickly to a small query on the job done.

      thumb Mike Keech
      January 16, 2024

      Very happy with their service and can do attitude. Kept me informed throughout the process.

      thumb Roshyn Lyons
      January 9, 2024
    • Windscreen change through insurance. Very efficient and friendly staff.

      thumb Kirsty Gray
      January 9, 2024

      Intially tried booking online, it said I couldn't come in for days.... Rang reception, she fitted me in quickly and efficiently. The Irish(or Scottish) guy fixing the chip explained the workings beautifully and even cleaned my filthy windows and hey presto I was out of there, job sorted. The best service, it's a very rare thing these days! Thanks Novus team.

      thumb didee evans
      December 23, 2023

      Big thank you to the Novus team for the prompt and efficient help! On the 28th day of November, I experienced a broke in my car. I was very distressed and frustrated. I am very grateful to the Novus team for arranging the window glass for my car and fixing it on the same day. It was such a huge help and relief after this horrible experience with the burglars.

      thumb Natalia Nesterova
      December 23, 2023
    • Cannot be happier! We dropped off the van after business hour (contactlessly) and the windscreen replacement was done at 10am next day! Wow. Seamless process and great efficiency! Thanks you for getting us back at work so quick and easily!

      thumb Kenneth Leung
      December 23, 2023

      excellent service, friendly efficient , they go out of their way to help which is very refreshing, i had dealings with about 4 staff member all of the very friendly and helpful what a great team thanks

      thumb m s
      December 23, 2023

      Best staff, best service in Auckland! Always look after me.

      thumb Ben Hogan
      December 23, 2023
    • Rate these guys, The Best of the Best. Phoned up at 12pm, got a call back within 2min to say they have the required window on the shelf, and you can bring vehicle in at 2 or 330pm today. Arrived at 330pm, they said it would be about 1.5hrs, it only took an hour and quarter. ABSOLUTELY OUTSTANDING SERVICE. 💯 😊😊

      thumb Lionel Stanners
      November 23, 2023

      I just had Alex come out to repair my windscreen. He was really helpful, quick and did an excellent job. As far as great customer service his was a text-book example that Novus should be incredibly proud of.

      thumb David Penny
      October 23, 2023

      Quick and friendly windscreen is great

      thumb Michael O'Donnell
      October 23, 2023